Terms & Cancellation Policy

Last Updated: November 2026 · The Flowscape Retreats & Sanctuaries

Summary for Guests: We cap each retreat at 12 to 16 guests to preserve space, quietness, and personalized attention. Because we commit private estates, culinary masters, and guest suites far in advance, we maintain clear, fair policies regarding reservations, cancellations, and transfers.

1. The Priority Circle & Waitlist Status

Registering for The Flowscape Priority Circle or any sanctuary waitlist is free, carries zero obligation, and does not constitute a guaranteed room reservation. Priority Circle members receive exclusive 48-hour advance notice to book public and secret escape dates before general release.

2. Booking Confirmation & Deposits

When booking opens for a confirmed retreat:

A 30% non-refundable deposit is required to secure your private suite or shared place.
The remaining balance is due exactly 60 days prior to the retreat arrival date.
For bookings made less than 60 days before the retreat begins, full payment is required upon confirmation.

3. Cancellation & Refund Schedule

Should you need to cancel your reservation, written notification must be emailed to concierge@theflowscape.com. Refunds are processed based on the timeframe below:

Notice Period Before Day 1	Refund Entitlement
More than 60 days	100% of balance refunded (excluding the 30% deposit)
30 to 59 days	50% of total package price refunded
Less than 30 days	Non-refundable (due to advance estate and chef commitments)

4. Place Transfers (Nominate a Friend)

If you are unable to attend, you may transfer your booking to a friend, partner, or family member at any time up to 7 days prior to departure at zero penalty, provided the replacement guest accepts our health and safety agreements.

5. Mandatory Travel Insurance

All residential guests attending retreats in Germany, France, or residential UK venues are strongly advised to secure comprehensive travel and health insurance covering trip cancellation, medical evacuation, and lost luggage. The Flowscape is not liable for travel interruptions, flight cancellations, or personal emergencies outside our direct control.

6. Health, Mobility & Practice Disclaimers

Yoga, breathwork, and sound meditation are somatic practices. While our experienced teachers offer gentle variations and adjustments for all levels, you are responsible for listening to your own body and informing the teachers of any injuries, surgeries, or pregnancy prior to class.

7. Changes by The Flowscape

In the rare event of unforeseen force majeure (extreme weather, natural disaster, government travel ban), The Flowscape reserves the right to postpone the retreat or offer full credits toward any future escape in our collection within 18 months.

8. Concierge Inquiries

For custom booking arrangements, corporate buyouts, or policy questions:

The Flowscape Concierge Team
Email: concierge@theflowscape.com